Delivery Policy - Terms of business

All prices on the website are quoted inclusive of VAT at the current rate and INCLUDE delivery to any UK address Free of Charge.

International delivery is charged at a fixed fee of £4.95 GBP

Delivery on all items is usually next working day (normal Royal Mail first class service) for orders received before 3pm, although you may elect to pay a £5.95 Special Delivery charge which guarantees delivery by 1pm the following day.

Most small orders are delivered through the Royal Mail first class service. Heavy or large orders may be delivered by courier but this will usually be at no additional cost unless agreed beforehand.

A high proportion of our deliveries arrive without any issue. In the event of any query with delivery please contact the office on 0844 567 9750 during office hours ( 9am - 5pm Monday to Friday) and we will be happy to help resolve any issues.

Our guarantee below ensures that in the event of any problems we are ALWAYS available to help.

Returns Policy - Terms of business

Consumabulbs stock a huge range of all types of automotive bulb and as a result will always be happy to swop, change or refund any purchase of bulbs or other products for any reason.

If you need to return any product, FOR ANY REASON, then please contact the office on 0844 567 9750 and follow the easy system!

1, Explain the issue and arrange an exchange or refund

2, Obtain a returns number from the admin team

3, Send your bulbs back with clear identification to the returns address at:

Consumabulbs
Aragon House
29a Seymour Road
NEWTON ABBOT
Devon
TQ12 2PT
United Kingdom

Clearly marked with your name and the returns number

Please note that we recommend that any high value goods should be returned using either Recorded Delivery, or if relevant, Special Delivery. We cannot action any refund until the goods have been received by us.

Upon receipt the admin team will acknowledge that the bulbs have been received by telephone or email and in the event of a refund will refund the required amount in whichever way it was originally paid ( Online/Card Payment/Cheque etc.)

In the event of a card refund, we will telephone to clarify receipt and then need details of the ORIGINAL card used in the transaction in order to enable a refund back to that specific card.

Please do not hesitate to contact the office on 0844 567 9750 should you require any additional information. 

FULL MONEY-BACK GUARANTEE ON ALL ORDERS FROM CONSUMABULBS.COM

Order ANY bulbs from us today and you can return them at any time within the next 90 days - for any reason - whether they are the wrong bulbs, or even if you just haven't had time to fit them - you can return them to us for a prompt, no quibble, FULL refund of the purchase price. Goods must be returned to us in a saleable condition.

This is in addition to your statutory rights, as we want you to be happy with your purchase.