The Baltic Exchange
38 St Mary Axe
Tel: 07710 452632
Our Order Number : %#invno%#.
Thank you for your recent order from www.consumabulbs.com.
Contained in this email is important information regarding our delivery to you. We would be grateful if you would take the time to read its contents.
Your order has now been despatched. Most orders are delivered by Royal Mail 1st class post. Please allow up 3-4 days for delivery. Despite our best efforts, there will occasionally be unforeseen delays in delivery to you. Please remember that unless you have been notified by us of a delay then this will usually be the fault of Royal Mail and not us!
Where there appears to be undue delay we ask that you allow 5 working days from the item despatch notification before contacting us. Often the Post Office will have tried to deliver, although not always do they leave a card confirming this, therefore we recommend that you contact your local sorting office to check or alternatively the item may have been left with a neighbour. Additionally it is worth checking that the address details that you gave us are correct. If these checks prove unsuccessful please do contact us, whereupon we will do our utmost to rectify the situation.
We are pleased to say that in excess of 99% of all orders despatched arrive within 2 days.
Should you have any queries or require any further assistance, please consult our website at www.consumabulbs.com or contact us by telephone on 07710 452632.
PS. If you are pleased with the service you have received from us at Consumabulbs.com (as we hope you will be), why not drop us a quick email to firstname.lastname@example.org - all testimonials appear on our website at Http://www.consumabulbs.com/files/testi.php and help other customers to choose from our range of products with confidence.